Jonathan Whitaker - School of Law

Thompson, S., J. Whitaker, R. Kohli, C. Jones. "Chronic Disease Management: How Information Technology and Analytics Create Healthcare Value Through the Temporal Displacement of Care," Management Information Systems Quarterly (MISQ), accepted and forthcoming.

Whitaker, J., S. Mithas, C-W. Liu. "Beauty is in the Eye of the Beholder: Toward a Contextual Understanding of Compensation of IT Professionals Within and Across Geographies," Information Systems Research (ISR), accepted and forthcoming.

Whitaker, J., M.S. Krishnan, C. Fornell, and F. Morgeson. "How Does Customer Service Offshoring Impact Customer Satisfaction?" Journal of Computer Information Systems (JCIS), accepted and forthcoming.

Ekman, P., P. Thilenius, S. Thompson, and J. Whitaker. "Digital transformation of global business processes: The role of dual embeddedness, Business Process Management Journal (BPMJ), accepted and forthcoming.

Mithas, S., T. Kude, and J. Whitaker. "Artificial Intelligence and IT Professionals," IEEE IT Professional (IEEE IT Pro) (20:5) 2018, 6-13.

Whitaker, J., S. Kumar, and M.S. Krishnan. "How Client Capabilities, Vendor Configuration, and Location Impact BPO Outcomes," Journal of Computer Information Systems (JCIS) (58:2) 2018, 180-191.

Mithas, S., J. Whitaker, and A. Tafti. "Information Technology, Revenues and Profits: Exploring the Role of Foreign and Domestic Operations," Information Systems Research (ISR) (28:2) 2017, 430-444.

Whitaker, J., P. Ekman, and S. Thompson. "How Multinational Corporations Use Information Technology to Manage Global Operations," Journal of Computer Information Systems (JCIS) (57:2) 2017, 112-122.

Whitaker, J., R. New, D. Ireland. "MOOCs and the Online Delivery of Business Education: What's New? What's Not? What Now?" Academy of Management Learning and Education (AMLE) (15:2) 2016, 345-365.

Kim, K., S. Mithas, J. Whitaker, and P.K. Roy. "Industry-Specific Human Capital and Wages: Evidence from the Business Process Outsourcing Industry," Information Systems Research (ISR) (25:3) 2014, 618-638.

Thompson, S., P. Ekman, D. Selby, and J. Whitaker. "A Decision Support Model to Align IT Infrastructure Investment with Firm Strategy," Decision Support Systems (DSS) (59) 2014, 108-118.

Whitaker, J., S. Mithas, and M.S. Krishnan. "Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing," Journal of Management Information Systems (JMIS) (26:3) 2011, 11-42. Lead research article.

Whitaker, J., N. Melville, R. Plice, and J. Dedrick. "The Role of Economic Development and Firm Internationalization in Internet Business Practices," Communications of the Association for Information Systems (CAIS) (27:1) 2010, 611-626. Profiled in Jul/Aug 2008 BizEd magazine.

Mithas, S. and J. Whitaker. "Is the World Flat or Spiky? Information Intensity, Skills, and Global Disaggregation of Services," Information Systems Research (ISR) (18:3) 2007, 237-259. Runner-up for 2008 ISR Best Published Paper Award, profiled in Fall 2006 MIT Sloan Management Review.

Whitaker, J., S. Mithas, and M.S. Krishnan. "A Field Study of RFID Deployment and Return Expectations," Production and Operations Management (POM) (16:5) 2007, 599-612.

Bardhan, I., J. Whitaker, and S. Mithas. "Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance," Journal of Management Information Systems (JMIS) (23:2) 2006, 13-40. Lead research article.